Effective date : 26 December 2024
1. Information We Collect
We collect information from you when you visit our website, create an account, place an order, or interact with us in other ways. The types of information we collect may include:
- Personal Identification Information: Name, email address, shipping and billing address, phone number, payment information (credit card number, PayPal account, etc.), and other information necessary to complete transactions.
- Device and Usage Information: Information about the device you use to access our website, including your IP address, browser type, operating system, referring URLs, and browsing activity (pages viewed, products viewed, time spent on the site).
- Cookies and Tracking Technologies: We use cookies, Pixel, and other tracking technologies (like Google Analytics 4, or GA4) to collect data about how you interact with our website. This allows us to enhance your experience and personalize content and advertising. Please see our Cookie Policy for more details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and complete your purchases, including order fulfillment, payment processing, and shipping.
- Customer Support: To respond to your inquiries, provide assistance with returns or exchanges, and improve our customer service.
- Personalization: To personalize your shopping experience, including showing you products we think you may like and offering relevant promotions.
- Marketing and Communications: To send you promotional emails, newsletters, and special offers (if you opt-in). You can unsubscribe at any time by clicking the unsubscribe link in our emails.
- Analytics and Performance: To improve the functionality of our website, understand user behavior, and optimize our marketing efforts. We use tools like Google Analytics 4 (GA4) and Facebook Pixel to help us with these activities.
3. Cookies and Tracking Technologies
- Cookies: Cookies are small data files stored on your device that help us enhance your browsing experience, remember your preferences, and track usage patterns on our website.
- Google Analytics 4 (GA4): We use GA4 to gather information about how visitors use our website. This includes tracking metrics like page views, session duration, bounce rates, and more. The information is anonymized and is used to improve our website’s functionality and user experience.
- Facebook Pixel: We use the Facebook Pixel to track visitors to our site and measure the effectiveness of our ads on Facebook and Instagram. The Pixel allows us to create targeted ad campaigns based on your interactions with our site.
By using our website, you consent to our use of cookies and tracking technologies. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of some features on our website.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with the following third parties for the purposes described in this Privacy Policy:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, and providing customer support.
- Advertising Partners: We may share information with advertising networks (like Facebook and Google) to provide personalized ads based on your browsing activity.
- Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
5. Data Security
We use a variety of security measures to safeguard your personal information, including encryption, secure sockets layer (SSL) technology, and other administrative and technical safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails. Alternatively, you can contact us directly to opt-out.
- Cookies and Tracking: You can manage your cookie preferences by adjusting the settings in your browser. You can also opt-out of personalized ads by visiting Google’s Ad Settings or Facebook’s Ad Settings.
If you wish to exercise any of these rights, please contact us using the information provided below.
7. International Data Transfers
If you are accessing our website from outside of [Insert Country], please be aware that your information may be transferred to, stored, and processed in countries with different data protection laws than your own. By using our website, you consent to such transfers.
8. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: xyz@gmail.com
Phone: 7895432780
Address: Chandigarh